Our O&M services include the following:
- Infrastructure O&M
- Business Continuity and Disaster recovery
- Incident management
- Virtualization and Cloud Computing
- System performance monitoring and optimization
- Virtualization and private cloud system support
- Asset management
- DBA support
- Tier 1, 2, & 3 desktop support
- Core load software deployment
- Security administration
- Upgrade/patch management
We are SLA driven for delivering continuous support across multiple tiered technology stack utilizing best practices and industry standards such as ITIL V3.
Our focus on customer satisfaction has allowed us to deliver optimized operational processes, increased efficiency and reduced manpower & cost.